Important Notice
By creating or using an account on the finc win platform, you are deemed to have fully accepted these terms and conditions. If you disagree with any of the terms, please do not use the platform. For any questions, support@fincwin.betto get in touch with us.
1General Terms & Conditions
These terms and conditions apply to the finc win platform (fincwin.bet) and all associated services. This document constitutes a legally binding agreement between finc win and its users.
Finc win is an internationally licensed online gaming platform. We operate under the oversight of a recognized regulatory authority and comply with international gaming standards.
- These terms are available in both Bengali and English. In the event of any conflict, the English version will prevail.
- Finc win reserves the right to modify these terms and conditions at any time.
- Continued use of the platform following any changes will be deemed acceptance of the updated terms.
- If any part of these terms is found to be invalid, the remaining provisions will continue to apply.
It is the user's responsibility to be aware of and comply with the local laws applicable in their jurisdiction.
2Account Registration
To open an account with finc win, you must provide accurate and complete information. Creating an account using false details is a violation of these terms, and finc win reserves the right to terminate any such account.
- Each person may register only one account — this applies to the same individual, device, IP address, or household member.
- The name, address, and phone number provided at registration must be accurate and up to date.
- It is the user's responsibility to keep their account password confidential.
- If you suspect unauthorized access to your account, notify finc win immediately.
- Using another person's account or transferring your account to someone else is strictly prohibited.
Please complete email verification within 72 hours of registering your account. Failure to do so may result in temporary suspension.
3Age Verification & KYC
Only individuals aged 18 or above may register an account and play on finc win. This is a mandatory requirement with no exceptions.
As part of the KYC (Know Your Customer) process, finc win may request identity verification documents at any time:
- Scanned copy of National ID (NID) or passport
- Utility bill or bank statement as proof of address
- Proof of payment method ownership
- Selfie or video verification may be required
Withdrawals may be delayed if KYC is not completed. If it is determined that an account is being operated on behalf of a minor, all transactions will be cancelled and the associated balance will be confiscated.
4Deposits & Withdrawals
Deposits at finc win can be made via Mobile Pay, Nagad, or bank transfer. The minimum deposit is ৳500. All deposits are credited to your account instantly.
- Deposits must be made only through a payment method registered in your own name.
- Deposits made from third-party accounts will not be accepted and will be returned.
- A minimum balance of ৳1,000 is required to make a withdrawal.
- Withdrawals via Mobile Pay/Nagad are usually processed within 15 minutes to 1 hour.
- Bank transfers may take 1–3 business days to process.
- Withdrawal requests may be declined if the wagering requirements for an active bonus have not been met.
- Your daily maximum withdrawal limit is determined by your account tier.
For unusual transactions, finc win may conduct additional verification in line with its anti-money laundering policy. This is a legal obligation.
5Bonuses & Promotions
Finc win offers a range of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.
- Welcome Bonus: 100% bonus on your first deposit, up to ৳5,000. Wagering requirement: 30x the bonus amount.
- Wagering: If the wagering requirements are not met within 30 days of receiving the bonus, the bonus and any associated winnings will be forfeited.
- Minimum Bet Requirement: While wagering a bonus, the maximum bet per round is ৳200.
- Game Restrictions: Some games do not contribute to bonus wagering, or contribute only partially.
- Multiple Bonuses: Multiple bonuses cannot be active at the same time unless otherwise stated in separate terms.
- Referral Bonus: The referral bonus will be awarded once the referred person registers under their own name and completes their first deposit.
Any attempt at bonus fraud or claiming bonuses through multiple accounts will result in all accounts being cancelled and the entire balance forfeited.
6Gaming Rules
All games on finc win operate in accordance with international standards. Each game has its own rules, which can be found in detail within the game itself.
- If a game is interrupted due to a technical issue, finc win will investigate and determine the correct outcome.
- In the event of a dispute over a game outcome, server log records will be considered the final and definitive proof.
- Finc win is not liable for game outcomes resulting from internet connection failures.
- Betting limits for each game are clearly displayed within the game interface.
- In Live Casino games, the dealer's decision is final.
7Prohibited Activities
The following activities are clear violations of finc win's Terms & Conditions and may result in permanent account closure:
- Opening or operating multiple accounts
- Strategic betting for the purpose of bonus abuse
- Using software, bots, or automated methods in games
- Exploiting any game vulnerability to gain an unfair advantage
- Using the platform for money laundering or any other illegal financial activity
- Fraudulent behavior or threats directed at other users
- Abusive or threatening behavior toward finc win staff
- Creating an account using false information
If any of the above activities are suspected, finc win may suspend the account and freeze transactions until an investigation is completed.
8Account Closure & Suspension
Finc win may suspend or permanently close an account in the following circumstances:
- Any violation of the Terms & Conditions
- Incomplete KYC verification or submission of false information
- Accounts inactive for an extended period (more than 12 months)
- At the user's own request
- When required by law or court order
Users may close their account at any time. Any valid balance will be refunded, but bonus balances will be forfeited.
Inactive accounts (no activity for 12 months) may be charged an inactivity fee of ৳200 or 5% of the balance per month, whichever is lower.
9Limitation of Liability
Finc win is an entertainment platform. There is no guarantee of financial gain or any specific outcome from gaming. finc win is not liable for the following:
- Financial Losses from Gaming
- Game interruptions caused by third-party technical issues
- User's internet connection issues
- Losses resulting from sharing your account password
- Unforeseen government regulations or legal changes
finc win makes no promise of earnings or guaranteed winnings from gaming. All gaming activity carries financial risk.
10Changes to Terms & Notice
Finc win may update these Terms & Conditions at any time. Users will be notified of significant changes via email or an in-platform notice.
- Continued use of the platform after any changes indicates acceptance of the updated terms.
- Notice will be given 7 days before any significant changes take effect.
- The latest version of the terms and conditions is always available at fincwin.bet/terms-conditions.
11Responsible Gaming
Finc win is strongly committed to responsible gaming. Gaming is for entertainment — not a solution to financial problems. Use the tools below to manage your gaming activity:
- Deposit Limit: Set a maximum deposit limit per day / week / month.
- Session Time Limit: Set a time limit to avoid playing beyond a certain duration.
- Self-Exclusion: Exclude yourself from the platform for a set period of time.
- Reality Check: View your gaming session duration and activity.
If you notice signs of gaming addiction, please contact our support team immediately. For more information, visit our Responsible Gaming page.
12Complaints & Dispute Resolution
If you have a complaint about any finc win service or decision, it can be resolved through the following process:
- Step 1: Submit your complaint via live chat or email at support@fincwin.bet.
- Step 2: If the issue is not resolved within 48 hours, please submit a detailed written complaint by email.
- Step Three: If no resolution is reached, you may escalate the matter to the licensing authority.
Complaints are typically resolved within 3–5 business days. Complex cases may take up to 28 business days.
All complaints are taken seriously. finc win is committed to fair and transparent dispute resolution.